Service Contracts

service contract banner11 Service Contracts

 

At Discount Office Supplies, we provide the best after sales care possible to our clients nationwide throughout the UK. Working through both the dealer and manufacturer network, we source the best service provider available for your respective geographic area. Service support is available to all clients from single desktop MFD users up to corporate clients with requirements for several machines at several locations.

With a service agreement you have the peace of mind that the equipment is fully supported in the event of a breakdown or fault and in addition to this, preventative maintenance and toners are also provided when required as part of the cost. Response times range from 4-8 working hours subject to area and the type of equipment being maintained.

The cost of service is calculated on a cost per print basis for each mono and colour print produced. An optional print controller support agreement is also available if required providing assistance and support for the print/scan controller in the event of failure or fault.

Please enquire about the cost of service on the product you are interested in on 0844 257 2085 and we will confirm both the cost and the service response time you should expect.